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FREQUENTLY
ASKED QUESTIONS

  • Does threading hurt? How long does eyebrow threading take?
    Yes, it does have some discomfort for first time threaders. Eyebrow threading takes approximately 10-15 minutes.
  • How often should I get waxed or threaded?
    A person should get waxed or threaded every 2-4 weeks. It eventually slows growth and softens the hair follicle for a smoother painless wax or thread.
  • What products should I use after threading is done, if irritation or redness occurred?"
    Aloe Vera or Witch Hazel
  • What can I use to get rid of outbreaks and ingrown hairs?
    Witch hazel, tea tree oil, or lavendar oil can be used to clear problematic skin.
  • Can I get my eyebrows threaded and tinted same day?
    Yes you may.
  • What is Brow Tinting, and does it hurt? How long will it take to tint my eyebrows?
    No, brow tinting doesn't hurt. Brow Tinting is Semi Permanent Makeup that stains your skin for up to 2 weeks and tint your eyebrow hairs for up to 4 weeks. A tinting session takes about 20 minutes, which includes brow wax or threading and the tinting procedure.
  • Can I wear makeup along with my brow tint?
    Wearing makeup on top of your tint can and will remove it. It's recommended that you do not wear any products on top of your tint! that included hair products and creams/lotion
  • Do you offer refunds or exchanges?
    No, we do not offer refunds or exchanges. However, if you are unsatisfied with your service, please contact Jasmine. ALL SALES ARE FINAL!
  • Do you have any social media accounts?
    Yes, we do. You can follow us on either Facebook at www.facebook.com/cozibrowsandlashed and Instagram at www.instagram.com/cozibrowsandlashed
  • What is the appointment policy? I canceled my appointment; can I get my money back?
    Should you need to cancel or reschedule, we ask that you do so through your appointment confirmation within 24 hours. Late guests have a 10-minute grace period, after 10 minutes late your appointment will cancel automatic. No-shows are subject to a 100% service fee and forbidden to book future appointments. If a new appointment is booked, you will automatically be cancelled. All services rendered are non-refundable and non-transferable. This policy is to protect the tech time and to also give someone more in need the opportunity to have your space. We thank you for your support and understanding. All appointments canceled the day of, or less than 24 hours forfeit any deposit amount that has been paid. Once you book an appointment, the deposit is kept and non-refunded under no circumstances.
  • When should I expect my shipment? Will my package require a signature when delivered?
    Allow 24-48 hours for processing time. Once you receive a shipping confirmation allow 5-7 days to receive your package. However, we are not responsible for inclement weather or delays on the carrier’s behalf. Yes, all packages will require a signature, to assure that the package is delivered to the right resident. The signature confirmation will be included in the shipment price.
  • What is body contouring?
    Body contouring, or body sculpting is noninvasive treatments, that can eliminate fat, shape areas of the body and tighten skin.
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