Question 1

Does threading hurt?

Accepted Answer

Yes, it does have some discomfort for first time threaders.

Question 2

What can I use to get rid of outbreaks and ingrown hairs?

Accepted Answer

Witch hazel, tea tree oil, or lavendar oil can be used to clear problematic skin.

Question 3

How often should I get waxed or threaded?

Accepted Answer

A person should get waxed or threaded every 2-4 weeks. It eventually slows growth and softens the hair follicle for a smoother painless wax or thread.

Question 4

How long will it take to tint my eyebrows?

Accepted Answer

A tinting session takes about 15 minutes, which includes brow wax or threading and the tinting procedure.

Question 5

What is Brow Tinting and does it hurt?

Accepted Answer

No, brow tinting doesn't hurts. Brow Tinting is Semi Permanent Makeup that stains your skin for up to 2 weeks and tints your eyebrow hairs for up to 4 weeks.

Question 6

Can I wear makeup along with my brow tint?

Accepted Answer

Wearing makeup on top of your tint can and will remove it. It's recommended that you do not wear any products on top of your tint! that included hair products and creams/lotion

Question 7

Do you offer refunds or exchanges?

Accepted Answer

No, we do not offer refunds or exchanges. However, if you are unsatisfied with your service, please contact Jasmine. ALL SALES ARE FINAL!

Question 8

I canceled my appointments, can i get my money back?"

Accepted Answer

All appointments canceled the day of forfeit any deposit amount that has been paid. Once you book an appointment, the deposit is kept and non-refunded under no circumstances.

Question 9

Do you have any social media accounts?

Accepted Answer

Yes, we do. You can follow us on either Facebook at www.facebook.com/cozibrowsandlashed and Instagram at www.instagram.com/cozibrowsandlashed

Question 10

What is the appointment policy?

Accepted Answer

Should you need to cancel or reschedule, we ask that you do so through your appointment confirmation within 24 hours. Late guests has a 5-10 mins grace period, after 10 minutes late your appointment will cancel automatic. No-shows are subject to a 100% service fee and forbidden to book future appointments. If a new appointment is booked, you will automatically be cancelled. All services rendered are non-refundable and non-transferable. This policy is to protect the tech time and to also give someone more in need the opportunity to have your space. We thank you for your support and understanding.

Question 11

When should I expect my shipment?

Accepted Answer

Allow 24-48 hours for processing time. Once you receive a shipping confirmation allow 5-7 days to receive your package. However we are not responsible for inclement weather or delays on the carrier’s behalf.

Question 12

How long does eyebrow threading takes?

Accepted Answer

Eyebrow threading takes approximately 10-15 minutes.

Question 13

What products should I use after threading is done, if irritation or redness occurred?"

Accepted Answer

Aloe Vera or Witch Hazel

Question 14

Can I get my eyebrows threaded and tinted same day?

Accepted Answer

Yes you may.

Question 15

Will my package required a signature when delivered?

Accepted Answer

Yes, all packages will require a signature, to assure that the package is delivered to the right resident.The signature confirmation will be included in the shipment price.

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